Having left the leading web commerce company I founded (PFSweb, Inc.) this past April, this Thanksgiving weekend was quite a different environment for me (and my family) given this was my first "cyber weekend" not participating on the front lines as a service provider or merchant for the kick off of the holiday shopping... Continue Reading →
Is Grocery the next big thing for eCommerce?
I'm just back from Las Vegas this week after attending an industry event called Xchange hosted by the leading SaaS eCommerce software provider Demandware. Even after having been in this industry over 20 years myself, I continue to be amazed at the pace of innovation as well as the broadening of industry segments that are... Continue Reading →
Lessons Learned from the 2012 Holiday Shopping Season
By: Mark Layton, Chief Executive Officer, PFSweb The holiday shopping season is no longer relegated to in-store shopping on Black Friday; rather, it has snowballed into an entire weekend where consumers demand both mega-deals and convenience. Black Friday and Cyber Monday are the powerhouses in the retail world and can account for a significant percentage... Continue Reading →
Manufacturer Direct to Consumer (D2C) trends leading web commerce growth
"At the Front Door of the world of Commerce" by Mark C. Layton - copyright 2012 all rights reserved Recent US Department of Commerce (DOC) data shows the challenges that many major US Department stores, once the darlings of the industry, are now facing as consumer shopping behaviors change. While 2010 Department stores sales fell... Continue Reading →
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